Frequently
Asked Questions
If it's not
answered here, feel free to contact us anytime. Our contact information will direct you to an expert.
How often should I
have my furnace cleaned and serviced?
All the manufacturers recommend cleaning and servicing
your furnace annually. This increases the efficiency
of your equipment by 10% when you keep it maintained.
Our technicians know from simple observation that equipment
that is not maintained deteriorates significantly when
compared to well-maintained equipment.
How often should
I clean or change my filters?
Cleaning or changing your filter depends on the amount
of activity in your home.
Pets, young children in and out all day, active
household - once a month.
One or two people in the household and at work during
the day, no pets, no allergies - every three
months.
How long
do furnaces last?
It depends on the efficiency and brand of your furnace or air conditioner but generally accepted industry experience is:
- Furnaces - 10 to 20 years
- Air Conditioners - 10 to 15 years
- Heat Pumps - 15 years
But, even if your equipment isn't worn out, what about operating cost and your comfort? Did you know there are major improvements developed that save you money and help your existing home duct design perform more comfortably. This isn't just theory, our customers have found it really works.
Can central
air conditioning be added to my existing unit?
Yes. Usually homes have been designed to accommodate
air conditioning. Occasionally, we find that the ductwork
lacks sufficient volume of airflow or there just isn't
enough space to insert the equipment but this is rare.
We don't mind comming out and checking for you at no
charge.
What is
an electronic air cleaner? Electrostatic filter?
An electronic air cleaner cleans the air by creating
a magnetic field using common household current. All
particles have a charge so this magnetic field captures
them very effectively as the air flows through your
ducts. In fact, the Honeywell electronic air cleaner
captures particles up to .01 microns in size. Which
means it even captures some of the large bacteria and
viruses. It traps particles that can't be seen, such
as pollens and dust mite debris. It captures particles
that don't even seem like particles, such as smoke.
All this cleaning of your environment goes on continually
as long as the fan on your furnace is running. And
we can set it up so the fan runs on low speed continually
so your environment is being cleaned 24-hours-a-day.
An electrostatic air filter is a filter similar to
the one already in your furnace. It creates static
electricity, like you find on clothes coming out of
a dryer, that can attract particles. The strength is
not nearly the degree created in the electronic air
cleaner powered by a household current.
What can I do
to protect myself and my family from carbon monoxide
poisoning?
- Have your equipment checked annually.
- During that check, have a professional carbon monoxide
test performed.
- Have a carbon monoxide detector installed in your
home.
What are your hours?
- Office hours are Monday through Friday, from 7:30
a.m. to 5:00 p.m.
- Emergency furnace replacement for "no heat" situations
can be done on Saturdays.
Are you bonded and licensed?
Yes! Our Washington State Contractors
License is KINGSH1044JA. Bonding is required to receive
this license.
Call the Washington State Contractors License verification
line at 800-647-0982.
Do you accept credit
cards?
Yes, we accept Visa, Mastercard, American Express and Discover.
How long
will I be without heat?
It depends on your layout, but it could take 4 to 8 hours. Adding air conditioning could be between 8 to 10 hours.
Furnace
Replacement or Upgrade.
- Quiet, reliable, state-of-the-art Equipment.
- Clear explanations of what is available So
You Can Make the Decision.
- Insulated fittings.
- Sealed for energy efficiency and air quality.
- We go the extra mile using clean drop cloths, shoe
coverings and the work area is left tidy.
Air Conditioning.
- Quiet, reliable, state-of-the-art Equipment.
- Quiet, you won't believe it's that quiet!
- Insulated fittings.
- Sealed for energy efficiency and air quality.
Indoor Air Quality
- Honeywell electronic air cleaners
- nobody beats their reliability and toughness.
- Cleans pollens, smoke, pet dander, mold spores,
dust mite debris, as well as some of the larger bacterias
and viruses.
- Allergy sufferers tell us repeatedly that an electronic
air cleaner really helps
- Humidifiers really help the "dry nose" syndrome,
dry skin too.
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